FAQ
your questions answered
COVID-19
Are the opening hours remaining the same?
Yes we will be resuming our normal operating hours from Monday 12th April.
- Monday – Thursday : 6am – 9pm
- Friday : 6am – 8pm
- Saturday – Sunday : 8am – 5pm
What is the capacity on the gym floor?
We have a spacious and open layout so we are not concerned that capacity restrictions will impact the training experience.
We intend to operate capacity at a lower level than the currently drafted guidelines from UK Active and we will continuously monitor capacity throughout the day to ensure it is safe and adjust accordingly.
What additions have been put in place to secure our safety?
We have taken a number of measures:
Hand sanitizers at entry/exit, and around the site.
Antibacterial handwashes in our changing rooms.
Sprays and blue roll on the gym floor to use before/after training.
Floor markings for guidance – and distancing.
Equipment layout adjusted.
Class capacity restrictions.
Studio floor markings for all classes.
No use of boxing gloves and other accessories.
Regular cleaning schedules and more regular deep cleaning.
Pre and post class equipment/mat wipe down.
You will also be able to book time on the gym floor so we can ensure that it does not get too busy.
There will be strict member guidelines to follow when onsite to ensure the safety & well-being of our members and employees.
Will the membership number be capped?
Yes – we will have limited number of memberships on sale when we open and once the capacity is reached, there will be a waiting list for applicants to join the gym.
Will there still be group classes?
Group classes will resume on Monday 17th May 2021.
How do I book in gym floor time?
You can book gym floor time in the same way as classes. The app will show you availability and you can book or cancel directly. When you come you scan your app at the unity machine by reception and this will check you in on site.
Can I still bring my own yoga mat?
In general, we want our members to bring as little as possible to the gym, however, for Hot classes we would strongly advise bringing in your own mat and towel, and its optional for all other classes, but please ensure to clean your mats. Our yoga mats are cleaned before and after classes, so you can be assured these are safe and clean to use.
Will you continue to supply towels?
In the short term we will no longer provide sweat or shower towels, this will ensure that members and staff are safe. Please feel free to bring your own sweat towel.
Will your showering facilities be open?
On opening we will keep our shower facilities closed.
The toilets and changing area will be accessible.
We hope to open up our showers as soon as it’s safe to do so.
Will you still have a water station?
Our water station will be operational, however we will not provide single use plastic cups, so don’t forget to bring your water bottle.
GENERAL FAQ
Where are you located?
1st Floor, 10 Spread Eagle Walk,
(Entrance on The Parade)
Epsom, KT19 8DN
Please visit our Contact Us page for a map of our location.
Do you have parking?
The closest car park to us is Town Hall Car Park, there are several other car parks nearby and many on street parking available within minutes of us.
Do you have changing facilities?
Yes we have spacious luxury changing rooms with ghd hairdryers and straighteners.
Do you have lockers?
Yes we have large lockers which you will require a padlock for, and we have small wallet lockers on the gym floor.
Are there food and drinks to purchase?
We sell water and healthy workout drinks and bars. We also stock Innermost nutrition products range which we highly recommend to all our members, please talk to the team to get the right product for you.
Do you offer corporate/NHS discounts?
We offer NHS discounts, please enquire with the team for the latest offers.
Can I get some work done after my workout?
Yes we have a seating area and members can access our high speed guest wifi.
Do members get any discounts at local businesses/retailers?
Yes please check our highlights section on our Instagram for latest offers with our partners. Alternatively contact a member of our team for the latest list.